Higher service price does not always mean it is the most costly.
To give you an example, a number of years ago, a client asked me to mail a somehow heavy box with printed matters.
Person declined adding insurance to the shipping.
A week or so later, I learned that the box had arrived not just damaged but empty.
I then learned that box contained an original book in multiple copies put together by my client, not an off the shelf publisher's creation.
Had I known that from the get go, I would have insisted on package being insured.
Client had to get all these 'books' reprinted at a cost of a few hundred dollars.
Since delivery was time sensitive by the time the second print was ready, I delivered that batch in person.
Sealed, insured, delivered! for Concierge Mondays # 7
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