Have you ever been ticked off as a customer say while visiting a store with shelves in disarray or walking in an eatery that decided to have their dust cleaning and wood cabinets spruced up during service to take 2 examples. Were you charged extra for the unexpected experience or did you instead visit This is Broken to share your dismay? Did it make you a Customer Evangelist for their competitors?
Flying dust and wood stainer, do they enhance your dining experience?
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