A friend of mine despite my reservations recently bought a Dell Dimension E Series Desktop computer with Windows Media Center (mainly for the kids).
I stopped by today to set it up for her and not sure what the package really included in some areas such as internet service, I had her call the Dell Store in New Jersey where she ordered it. The clerk/salesman was no use and no help since he knew less than I did.
Another shortcoming of the package was that the Computer Manual was only available online. The so-called User Manual included in the box had a lot of ‘treat me like an ignorant’ graphics with a little character on each page reminding me of the annoying ‘outlook’ helper of years past.
My friend also bought a Dell Flatscreen (seems fine), Dell Speakers (metallic sound) and a Dell Printer (the test print quality was very poor). I personally think that it is usually better to buy different elements from different brands to get a better configuration.
In a nutshell what prevents consumer goods companies
to hire and train properly knowledgeable people.
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Well, in my opinion, a “kisok” is there for you to view the items and the sales people there are probably there to help you configure a system and help assist you on the components of the system your configuring.
As far as knowing what the computer came with, its common sense. when you purchase something, you get a receipt. read it.
Speakers/Printer. you get what you paid for.